• Processing Time: Most orders ship within 2 business days.
   
• Bulk Orders: Large school, parish, or bulk shipments may take slightly longer. During peak periods, allow an additional 1–2 days.
   
• Delivery Methods:
   
  • USPS Media Mail – Least expensive, but takes the longest.
     
  • Priority Mail, UPS, or FedEx – Faster delivery options.
     
• Tracking: Most orders include a tracking number, emailed once your package ships.
   
• Note on Media Mail: USPS may not scan packages until shortly before delivery.
   
• ⚠️ Important: Once a shipment is marked “Delivered” by the carrier, Catholic Publishing is not responsible for lost or stolen packages.
   

If you need shipping arrangements not listed on our website:

• e-mail us directly at info@catholicpublishers.ai.
   
• 👉 Do not place your order online and then call or e-mail to adjust shipping.
   

• Choosing UPS may result in customs brokerage fees collected upon delivery, in addition to the shipping cost paid at checkout.
   
• Delivery may take 2–3 weeks or longer, depending on customs clearance.
   

• Select the most reliable shipping method for your country at checkout.
   
• Delivery times vary and may be extended due to customs processing.
   

• If an item is temporarily out of stock:
   
  • We will ship the available portion of your order immediately.
     
  • You will be notified of the backordered item, which will ship separately once restocked.
     

• No Returns: Items are not sold on approval and cannot be returned for credit or refund.
   
• Defective or Damaged Products: Will be replaced at no cost. E-mail us info@catholicpublishers.ai to arrange replacement.
   
• Time Limit: Problems with an order must be reported within 30 days of receipt.